Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time We ship worldwide. Estimated delivery times are as follows:
- Standard Shipping: 7–15 business days
- Express Shipping (where available): 5–8 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders — check our current promotions for details.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at [your email] and we will investigate with the carrier on your behalf.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.