Privacy Policy

Last updated: May 2026

At ALBA Bags, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address
• Payment Information: Credit/debit card details (processed securely via our payment providers — we do not store card details)
• Device Information: IP address, browser type, operating system, and pages visited
• Order Information: Products purchased, order history, and transaction details

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Improve our website and shopping experience
• Send promotional emails (only with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions securely
• Service providers who assist in operating our website (e.g., Shopify)
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all pages. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Your Rights

Depending on your location, you may have the following rights:

• USA (California – CCPA): Right to know, delete, and opt-out of sale of personal data
• UK & EU (GDPR): Right to access, rectify, erase, and restrict processing of your data
• Australia: Rights under the Australian Privacy Act 1988
• Canada (PIPEDA): Right to access and correct your personal information

To exercise your rights, contact us at support@albabags.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@albabags.com